Tailored Plans. Measurable Results.


We don’t sell services, we build customized solutions around your operational goals.

Whether you’re looking to evaluate customer experience, improve internal performance, or ensure compliance across branches, our team designs a program that fits your industry and structure.

 

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What We Offer

Explore our core solutions designed to boost service quality, ensure compliance, and drive measurable performance, tailored for your industry and goals.

Mystery Shopping


Evaluate real customer experiences discreetly.

KPI Audits & Compliance

Track and measure operational standards.

Competitor Benchmarking

Know where you stand in your market.

Training & Improvement

Convert insights into measurable growth.

Localization and market adaption

Align your brand to local culture and expectations

What’s Included in Every Plan

At Mystery Masters International, we don’t believe in long reports or delayed results. 

Bilingual reports, typically within 72 hours   

Actionable KPI dashboards                              

Direct access to your MMI support team     

Flexible scope, fully tailored                            

Insight-backed training recommendations 

Choose the Right Fit

Our plans are shaped by your industry, objectives, and branch scale. Whether you’re looking to start small or roll out company-wide audits, we’ll tailor the right approach.

Essentials

Perfect for small teams or pilots.

  • Mystery Shopping evaluations
  • One-time KPI audit

  • Quick reporting & recommendations

  • Ideal for 1–2 locations

Performance

Best for growing teams with multiple branches.

  • Mystery Shopping + KPI Audits

  • Competitor Benchmarking

  • KPI Dashboards


Enterprise

  • Full compliance tracking

  • Multi-location training & coaching

  • Industry-specific KPIs

  • Direct support & executive dashboards

What’s Included at a Glance

See how each plan scales based on your needs, from quick audits to full compliance and training programs.

Essentials

Mystery Shopping: ✔

KPI Audits: Limited

KPI Dashboards: ✖

Competitor Benchmarking: ✖ 

Compliance & Training: ✖ 

Industry-specific Customization: ✖ 

Multi-branch Support: ✖ 

Dedicated Support: ✖ 

Multi-branch Support: ✖ 

Performance

Mystery Shopping: ✔

KPI Audits: ✔

KPI Dashboards: ✔

Competitor Benchmarking: ✔

Compliance & Training: ✖

Industry-specific Customization: Limited

Multi-branch Support: ✔

Dedicated Support: ✔

Multi-branch Support: Limited

Enterprise

Mystery Shopping: ✔

KPI Audits: ✔

KPI Dashboards: ✔

Competitor Benchmarking: ✔

Compliance & Training: ✔

Industry-specific Customization: ✔

Multi-branch Support: ✔

Dedicated Support: ✔

Multi-branch Support: ✔

Frequently Asked Questions

Here’s what clients usually ask us before choosing a plan.
If you still have questions, we’re happy to help.

How are your plans priced?

Pricing depends on your industry, number of locations, and the type of solutions you need. We’ll walk you through the best-fit options during your consultation.

Not at all. We offer flexible pilots and one-time audits for you to test the value before scaling.

Yes – every plan can be tailored to your operational goals, reporting needs, and market focus.

We specialize in hospitality, retail, banking, healthcare, luxury, transportation, and digital services like delivery apps and e-commerce.

Typically within 72 hours, but timing may vary depending on your industry and scope.

We combine local market insight, bilingual reporting, and direct KPI-based training, ensuring measurable impact, not just data.

Your Operations Deserve Better. Let’s Build a Plan That Works.

Let’s talk it through. We’ll help you explore your options and design a plan that truly fits.

Get Started With a Free Consultation

Tell us a bit about your goals and operations, our team will get back to you within 1 business day.