One-Time KPI Audit (Qatar & Middle East)
Get an independent snapshot of your service performance, with clear findings and actions delivered within 72 hours.
- 72 hours turnaround
- Bilingual dashboard
- WhatsApp alerts
- Local & GCC coverage
When to Choose a One-Time Audit
Use this service when you need a fast, independent KPI check with no ongoing commitment.
New branch opening or re-launch
Leadership visit or board review
Suspected service issues (complaints, low NPS, or incidents)
Vendor or outsourcing validation (SLA spot-check)
What We Check During Your KPI Audit
Every one-time audit covers the most essential service KPIs, from how your staff greets customers to how consistently your standards are applied.
Greeting & First Impression
How staff welcomes and engages customers upon arrival.
Speed & Accuracy
Time and precision in completing key customer interactions.
Cleanliness & Environment
Overall hygiene and visual presentation of service areas.
Policy Compliance
Adherence to internal SOPs, service standards, and brand policies.
Communication & Product Knowledge
How confidently and clearly employees explain products or services.
Omnichannel Consistency
Alignment between in-person, phone, and online touchpoints.
How It Works in 72 Hours
From mystery shopping audit to real improvements in just three steps
1
Step 1 – Assess (Day 0–1)
KPI evaluation, documentation check, and quick field verification.
2
Step 2 – Analyze (Day 2)
AI-assisted analysis and bilingual dashboard with key findings.
3
Step 3 – Act (Day 3)
Action plan and quick corrective actions shared with management.
Hotels & large operations may take 5–7 days due to complexity
What You Receive
Each audit delivers a concise set of tools and insights to help you take action quickly and confidently.
Executive Summary
Key strengths and weaknesses across audited KPIs.
Bilingual Dashboard (EN/AR)
A visual summary of scores, comments, and categories.
WhatsApp Alerts
Immediate notifications on urgent performance gaps.
Actionable Recommendations
Clear next steps to improve performance and compliance.
Why Businesses Choose MMI for One-Time KPI Audits
Organizations across Qatar and the Middle East rely on MMI for fast insights, AI-driven accuracy, and bilingual execution that delivers measurable results.
AI-Integration Audit
72-Hour KPI-to-Training Cycle
Bilingual Dashboards & Alerts
Local Expertise, Regional Reach
Ready to See Measurable Improvements?
Let’s identify your key service gaps and turn them into strengths within 72 hours.
No long waits. No generic audits. Just fast, actionable insights tailored to your industry.
Request Your One-time KPI audit
Fill out the form below and our audit specialists will contact you within 24 hours to schedule your KPI evaluation.
